04 Apr 2024 11:50 AM
Hiya, I'm thinking about swapping my phone, and I'm just wondering if I can just keep the same data plan and just continue to pay my data plan with my new phone xx
04 Apr 2024 11:57 AM
Posted by a Superuser, not a Sky employee. Find out more@Abby14 Yes you can do that no problem just insert your existing sim into the new phone when it arrives
and don't activate any new sim that arrives, it will automatically drop off your account after 31 days
06 Apr 2024 09:28 AM
I ordered my phone on Thursday and it said would be here by Saturday now the delivery is saying Tuesday I'm very disappointed
06 Apr 2024 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers here so can do nothing for other than to suggest keeping an eye on your account as we get to Tuesday. You might receive an email when it is on its way to DPD and then on your delivery day they should contact yoh with a one hour delivery slot.
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