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Discussion topic: Swapping phone

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This message was authored by Abby14 This message was authored by: Abby14

Swapping phone

Hiya, I'm thinking about swapping my phone, and I'm just wondering if I can just keep the same data plan and just continue to pay my data plan with my new phone xx

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Swapping phone

Posted by a Superuser, not a Sky employee. Find out more

@Abby14  Yes you can do that no problem just insert your existing sim into the new phone when it arrives 

 

and don't activate any new sim that arrives, it will automatically drop off your account after 31 days 


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Abby14
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This message was authored by Abby14 This message was authored by: Abby14

Re: Swapping phone

I ordered my phone on Thursday and it said would be here by Saturday now the delivery is saying Tuesday I'm very disappointed 

This message was authored by caesarome This message was authored by: caesarome

Re: Swapping phone

Posted by a Superuser, not a Sky employee. Find out more

We are customers here so can do nothing for other than to suggest keeping an eye on your account as we get to Tuesday. You might receive an email when it is on its way to DPD and then on your delivery day they should contact yoh with a one hour delivery slot.

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