19 Mar 2024 04:50 PM
Just swapped to iPhone 15 pro. Same number. Can't accept terms on WhatsApp, falls into a loop, back to the download page. They said to try my phone carrier, which is sky. WhatsApp can't get an SMS to me to accept conditions- as if my number doesn't exist. Anyone had this problem and know how to fix it?
19 Mar 2024 05:43 PM
Posted by a Superuser, not a Sky employee. Find out moreNot sure if this helps as it was previously posted by another member:
- In Settings, ensure your phone number is showing up in the phone screen under my number
- In Settings > Messages > Send & Receive, untick your number
- In Settings > Facetime, untick your number
- In Settings > Messages, turn off iMessage
- In Settings > Facetime, turn off facetime
- Restart the phone
- In Settings > Messages, turn on iMessage
- In settings > Messages > Send & Receive, tick your number
- In Settings > Facetime, turn on Facetime and then tick your number
IMessage and Facetime should show waiting for activation. You should then get it activated after a few minutes.
19 Mar 2024 06:19 PM
Thank you, tried it, unfortunately hasn't worked.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion