Discussion topic: Swapped from O2 but can’t get sky to work on new phone and won’t let me ring 150 for help.

This message was authored by: Kazitco · ‎28 Nov 2025

Have installed eSIM but phone won't let me ring out. Kept old number and can use broadband for emails but network says unknown.

This message was authored by: caesarome · ‎28 Nov 2025

@Kazitco wrote:

but network says unknown.

@Kazitco

If it doesn't show the Sky network then have you activated the esim:

https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install

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Discussion topic: Swapped from O2 but can’t get sky to work on new phone and won’t let me ring 150 for help.

Swapped from O2 but can’t get sky to work on new phone and won’t let me ring 150 for help.

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Re: Swapped from O2 but can’t get sky to work on new phone and won’t let me ring 150 for help.

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