This discussion topic has been answered Discussion topic: Swap value accepted due to damage but can i use piggy bank balance to pay it?
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Message posted on 07 Aug 2024 12:55 AM
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The swap value has been halved and I have accepted this new swap value now so can I use my piggy bank balance to pay some of the balance and pay cash for what is then outstanding?
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Message posted on 07 Aug 2024 02:27 AM
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@Energy111 You can't use your piggy bank to pay for any balances.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 07 Aug 2024 02:27 AM
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@Energy111 You can't use your piggy bank to pay for any balances.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 Aug 2024 07:57 AM
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Re: Swap value accepted due to damage but can i use piggy bank balance to pay it?
Hi @Energy111 as stated by @GD1 you can't do that and the balance of what's owed will be added to your next bill to be paid in one go.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 07 Aug 2024 08:49 AM
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Re: Swap value accepted due to damage but can i use piggy bank balance to pay it?
You can cash in some of your piggybank against a new purchase only.
Message posted on 08 Aug 2024 08:46 PM
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Re: Swap value accepted due to damage but can i use piggy bank balance to pay it?
- Many thanks for your helpful response.
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