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Discussion topic: Sudden loss of connection

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Avatar for Julia-Lucy
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This message was authored by: Julia-Lucy

Message posted on ‎07 Jun 2025 09:27 PM

Sudden loss of connection

Since joining a pub WiFi and rolling back data the phone now doesn't connect to sky mobile or data?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎07 Jun 2025 10:05 PM

Re: Sudden loss of connection

Posted by a Superuser, not a Sky employee. Find out more

Have you tried turning Wifi off on your device, does your device see the Sky network but will not connect to it ?

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This message was authored by: 63johnw

Message posted on ‎07 Jun 2025 10:22 PM

Re: Sudden loss of connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Julia-Lucy  as well as what's been suggested have you tried restarting your phone ?

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