Still waiting on refund for returned MacBook.

[Glasguy]

Possibly I contcted them via Sky website, I did not see any chat bubble.

[caesarome]

@Glasguy 

The chat bubble system is only available via here and not on the Sky website so do you would to try this again via here, if you do then you have 48 hours to respond to it from when they contact you via here which is usually within a few hours.

[Glasguy]

Ok will give this a go, thanks.

[63johnw]

I have escalated again @Glasguy  so look out for a coloured speech bubble on here inviting you to a private chat. 

[Glasguy]

Ok, thanks.

[Lisa-P1987]

Thanks for escalating this. We’ve sent Glasguy an invite to chat.

[63johnw]

The invitation should be visible now @Glasguy 

[Glasguy]

On chat now with sky community team member, thanks.

[Glasguy]

Thank everyone for the help, my sky cheque has arrived. 🎉🥳