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Discussion topic: Speak or chat to Sky about mobile upgrade

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This message was authored by: xh28

Message posted on ‎13 Aug 2024 09:58 AM

Speak or chat to Sky about mobile upgrade

I am trying to upgrade my phone, which isn't quite out of contract yet, and would like to speak to someone as I have some questions about how this works. I cannot find anyway of talking or chat or even email to contact sky about this. 

 

Suggestions please. 

 

       Tony

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Aug 2024 09:59 AM

Re: Speak or chat to Sky about mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

The number to call Sky on is 150 but you will have to battle with the bot so are you questions we can answer for you on here to save you the call ?

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Message posted on ‎13 Aug 2024 09:59 AM

Re: Speak or chat to Sky about mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

@xh28 If you are using a Sky mobile sim then just dial 150 from your phone, you can speak to customer service then.

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This message was authored by: KyleScoullar

Message posted on ‎29 Aug 2024 08:10 AM

Re: Speak or chat to Sky about mobile upgrade

Hi my names kyle scoullar I am trying to upgrade but it's not allowing me to on my app it's saying my mobile is in repair but it's not as am using it right now typing this message so I need help to sort this problem out.
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This message was authored by: Daniel0210

Message posted on ‎29 Aug 2024 08:16 AM

Re: Speak or chat to Sky about mobile upgrade

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@KyleScoullar 

You'll need to call Sky and explain that. Just dial 150 free from your current Sky mobile.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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