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Discussion topic: Spare sim showing as main sim in app

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This message was authored by: LizzyHanlon

Message posted on ‎25 Sep 2025 07:50 PM

Spare sim showing as main sim in app

My spare sim is showing up first instead of my main sim in my Sky Mobile App. I can't work out how to fix it and I haven't been able to get through to Sky all day!!

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Sep 2025 07:53 PM

Re: Spare sim showing as main sim in app

Posted by a Superuser, not a Sky employee. Find out more

@LizzyHanlon 

Which of these sims did you activate as the other is usually cancelled if this hasn't been done with 30 days.

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This message was authored by: LizzyHanlon

Message posted on ‎25 Sep 2025 07:55 PM

Re: Spare sim showing as main sim in app

I've had this phone for over a year now. My main sim was the one that was activated. It switched over when I did a reset of my network settings because my 4G & 5G hadn't been working for a few weeks. 

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