6

This discussion topic has been answered Discussion topic: Spam messages 78484

Reply
This message was authored by: russell19734

Spam messages 78484

Good morning, just checked my daughters mobile bill & she has been getting texts from 78484 which I'm being charged £1:50 a time.

I've checked her sim & it's spend cap is off so was just wondering how I can get these stopped without contacting sky customer service as I've had issues with getting a correct response ever since they have seemed to sub-contract out 

Russell

Best Answers
This message was authored by: Daniel0210 Answer

Re: Spam messages 78484

Posted by a Superuser, not a Sky employee. Find out more

@russell19734 

Text the word STOP to the number. That should stop future charges. Also see https://psauthority.org.uk

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: Spam messages 78484

Posted by a Superuser, not a Sky employee. Find out more

@russell19734 

Text the word STOP to the number. That should stop future charges. Also see https://psauthority.org.uk

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Did this answer not help you?

This message was authored by: 63johnw

Re: Spam messages 78484

Posted by a Superuser, not a Sky employee. Find out more

Hi @russell19734  you try replying with STOP. See the link below to get more advice on stopping the messages and getting refunds. 

https://psauthority.org.uk/

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: nanasez

Re: Spam messages 78484

Having a problem with this number also, have text 'STOP' to 78484 and it keeps coming up with ! not delivered , is there any other way this can be stopped... I thought blocking it would work, but no....any help appreciated.

This message was authored by: Ollos123

Re: Spam messages 78484

Posted by a Sky employee

@nanasez 78484 was blocked on the Sky network on 03/03/25.  If you were previously subscribed to this service you should no longer receive any SMS for which you are charged.

This message was authored by: Kate185

78484

Unable to send stop to 78484. Says not delivered 

This message was authored by: caesarome

Re: 78484

Posted by a Superuser, not a Sky employee. Find out more

@Kate185 

I have moved your post to this topic so you can see the post from a Sky employee regarding this number. The post is now above yours.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
Answered - Go to Answer