Discussion topic: So I got a new iPhone 14 it wasn’t working properly so I was sent a new one. But been charged twice

This message was authored by: Cooper22 · ‎22 Nov 2023

Migrating across from EE to sky was the easyish bit, the original device sent wasn't working properly on my banking app so I was sent another device. Great!!! Or so I thought. Can a none tell me why I would be charged for 2 devices. When Ive only got one. Thanks

This message was authored by: caesarome · ‎22 Nov 2023

@Cooper22 wrote:

so I was sent another device

Tell us more about this, did you call Sky about this because it could be that you have either ended up ordering a second device or the returned one hasn't been processed yet which will mean you will continue to be billed for it until it is.

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This message was authored by: Cooper22 · ‎23 Nov 2023

It's all sorted. Thank you

Discussion topic: So I got a new iPhone 14 it wasn’t working properly so I was sent a new one. But been charged twice

So I got a new iPhone 14 it wasn’t working properly so I was sent a new one. But been charged twice

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Re: So I got a new iPhone 14 it wasn’t working properly so I was sent a new one. But been charged tw

Re: So I got a new iPhone 14 it wasn’t working properly so I was sent a new one. But been charged tw

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