0

Discussion topic: Sky to sky mobile number transfer

Reply
This message was authored by Dawnie1066 This message was authored by: Dawnie1066

Sky to sky mobile number transfer

I have recently purchased another sky mobile device and airtime plan. I want to retain my sky mobile number I currently have to my new device. I have closed my initial airtime plan and obtained a PAC from sky, upon trying to transfer my old number to my new device I get an error message 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky to sky mobile number transfer

Posted by a Superuser, not a Sky employee. Find out more

The reason you are getting an error is because pac codes can only be used when transfering between different networks as they can't be used to move the number from one Sky sim to another one. As you already have a Sky then you can move it into your new phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Dawnie1066
Topic Author
This message was authored by Dawnie1066 This message was authored by: Dawnie1066

Re: Sky to sky mobile number transfer

Hi thank you for your help. 

unfortunately this doesn't help my challenge. I didn't do an upgrade instead I reserved the new iPhone and added a new device and airtime plan. therefore I have two sky mobile numbers and I want to keep the first. 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky to sky mobile number transfer

Posted by a Superuser, not a Sky employee. Find out more

You can't transfer the number from a Sky sim to another so the only way around this would be to transfer it to a PAYG network then transfer it back to your new Sky sim.

 

Thete is no other way around this and no other way around it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Kay98 This message was authored by: Kay98

Re: Sky to sky mobile number transfer

Hi, I recently was in the same position. Instead of upgrading my phone I took out a full new phone and sim contract but wanted to keep my old number from my previous sim. I was advised I could put my old sim in my new phone and the new sim would be cancelled after 30 days with no charges! Hope this helps

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion