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Discussion topic: Sky swap return not delivered

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This message was authored by Mshepp87 This message was authored by: Mshepp87

Sky swap return not delivered

Retuned my old swap device on 24th with the packaging and label provided but tracking has not progressed past "we've got it" on Royal Mail. 

Is it a bit slow processing because of the new iPhone release or should it have been delivered by now?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky swap return not delivered

Posted by a Superuser, not a Sky employee. Find out more

It takes anywhere between 2-3 weeks to process these returned devices I'm afraid as it isn't a quick process.

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