Yes, thanks so much for your help. I followed your instructions and I now (after 2 weeks!) have a signal. I am very grateful to you but surprised that Sky doesn't monitor this sort of thread more thoroughly! Anyway, thanks again!
Yes, thanks so much for your help. I followed your instructions and I now (after 2 weeks!) have a signal. I am very grateful to you but surprised that Sky doesn't monitor this sort of thread more thoroughly! Anyway, thanks again!
Hi @Chris1835 could you explain which thing actually solved your issue as it may help others ?
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Customers in Canada have recently been experiencing difficulties so I have moved your post to this thread. Sky are aware and in th3 meantime please try the advice in the post currently showing as the answer.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
In the interim have you tried the workaround as per the post marked as the answer?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Canada is one of the countries that people do seem to have issues in for some reason so depending on what device you have try going through the help guide here:
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