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Discussion topic: Sky roaming

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This message was authored by jimglg This message was authored by: jimglg

Sky roaming

Sky Roaming.....

Complete rip off. Wife sent one text "We've arrived", £2...... I know it's in the charges.... But..... Final bill £4 don't know what other £2 was for.

Was paying £10 for 10Gb..... Moved to O2 32Gb for £8 no European roaming charges.... And sky use O2. Imagine two accounts like I used to have! Away for 2 weeks...£56 added to your bill! Move now!

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

The £2 charge applies for every 24 hours that you make a call, send a text message or use more than 10mb of mobile data.

 

The fact Sky uses the O2 network in the UK doesn't come into it as they are two different companies.

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jimglg
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This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

Different Company same network! Your'e defending a company ripping off its customers!

Better deals out there for the exact same service in the uk folk. And far superior if you use roaming.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg wrote:

Different Company same network!


When you're roaming your home network isn't used...

 

If you roam a lot then you may find a better deal elsewhere - however, beware of forced above inflation price escalators with most other networks.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg wrote:

Different Company same network! Your'e defending a company ripping off its customers!


I'm not defending any one I am just telling you it is. If you don't like the charges then use a different network that doesn't charge.

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jimglg
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This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

When you're roaming your home network isn't used...

 

Am I missing something here...........

Sky use the O2 mobile phone network        Yes

Sky charge £2 day roaming                               Yes

O2 use the O2 mobile phone network         Yes

O2  charge £2 day for roaming                         No!

 

So both use same network, one charges roaming!

If I dont roam I don't get charged                   Yes

If I roam I get ripped off!                                      Yes 

 

Funny how roaming is one of a few choices in options for leaving Sky!

I am only pointing out Sky are ripping their customers buy charging roaming when I say not £2 a day but £14 a week!

jimglg
Topic Author
This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

I'm not defending any one I am just telling you it is. If you don't like the charges then use a different network that doesn't charge.

 

I am not telling you to change. If you are happy with the charges keep paying them!

This message was authored by caesarome This message was authored by: caesarome

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg wrote:

I am not telling you to change. If you are happy with the charges keep paying them!


I'm not a Sky Mobile customer as who I am with doesn't charge either.

 

Just because Sky uses the O2 network in the UK doesn't means their charges and everything else will be the same as O2, not sure why you can't see that ?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg wrote:

Am I missing something here...........

 


Yes.  Overseas networks levy a charge on the home network.

 

O2 'absorb' the charge.

Sky pass it on.

 

O2 have an annual above inflation price escalator.

Sky do not.

 

Choose whichever network works best for your needs.

I am just another Sky customer and my views are my own
jimglg
Topic Author
This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

Just because Sky uses the O2 network in the UK doesn't means their charges and everything else will be the same as O2, not sure why you can't see that ?

 

Sky charges within sky are not the same! I am simply pointing out sky are ripping off their customers, not sure why you can't see that!

This message was authored by daveNOS This message was authored by: daveNOS

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg Obviously you have an issue with Sky and their roaming charges but that doesn't mean they are ripping people off, the charges are freely available for all customers to see.

I don't expect you to agree ane thats fine, but it is unfair to throw out the accusation when its clearly not true. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@daveNOS @jimglg 

 

'Ripping off' is indeed a matter of opinion.  But if you feel it's a 'rip off' then move to another network - I don't see the issue.

I am just another Sky customer and my views are my own
jimglg
Topic Author
This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

Tesco Mobile also use O2. No roaming charges in Europe until 2025........   Just saying.........

 

OK folk £14 for a week over and above what your paying ( Or pay for a weeks contract and dont use it!) isnt a rip off in the eyes of all these people who are just sky cutomers.

 

I accept I should just suck it up!

 

As I said earlier one of the few choices given is survey  for leaving sky is "Roaming"

 

Seems my opinion of ripping off is the loss of two sky customers.

jimglg
Topic Author
This message was authored by jimglg This message was authored by: jimglg

Re: Sky roaming

'Ripping off' is indeed a matter of opinion.  But if you feel it's a 'rip off' then move to another network - I don't see the issue.

 

Our opinions are obviously different....... And I am giving my opinion as a heads up to customers who may be charged extra unknowingly. And yes, I have moved to another network it took two days, was seamless and I have the same number, but the best bit is I don't have a £2 (£14 a week)  a day roaming that you find so acceptable. And if you tell me you dont use sky mobile I dont have a clue why you are getting involved !

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky roaming

Posted by a Superuser, not a Sky employee. Find out more

@jimglg wrote:

. And if you tell me you dont use sky mobile I dont have a clue why you are getting involved !


I have 5 Sky SIMs.  Fully aware of the roaming charges.

I am just another Sky customer and my views are my own
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