Sky mobile payment

[Abbie01]

My bills was due to come out direct debit on the 1st and they never I've the money in my bank the whole time it was ment to be £72 and today it's came out and they have charged me £78 does anyone know why 

[63johnw]

Hi @Abbie01  no one can tell you without looking at your bill. It does cost £6 for an extra gig of data or 3 days roaming in a passport plus country ? 

[Abbie01]

That's what I am saying it doesn't say 

[Daniel0210]

@Abbie01 

Payments aren't processed on Bank Holidays or weekends so your payment wouldn't have been processed on the 1st anyway. The banks and Sky will have being playing catch-up. 

[63johnw]

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@Abbie01 wrote:

That's what I am saying it doesn't say 

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In that case you will need to call sky on 150 @Abbie01   You should be able to see on your bill compared to last month where the extra £6 is appearing.