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Discussion topic: Sky mobile delivery

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This message was authored by Danni93 This message was authored by: Danni93

Sky mobile delivery

I ordered my new sky mobile on the 10th of this month and I haven't received it yet. There's no updates on delivery only that it's in progress and I've had no contact to say there's a delay as the forums say. I contacted sky and they couldn't give me any updates just wait for them to contact. How long has someone waited for delivery? I am not paying for the contract this month when I don't have use of the phone 10 days and counting is the longest I've ever waited for a phone. @skymobile

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@Danni93 
The most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

As customers we have no insider knowledge regarding stock levels or delivery timescales. 

If you’ve ordered an iPhone 15 expect extra delays. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@Danni93 
The most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

As customers we have no insider knowledge regarding stock levels or delivery timescales. 

If you’ve ordered an iPhone 15 expect extra delays. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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