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Sky mobile 4G data issues

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Oracle
Posts: 71,175
Post 31 of 35
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Re: Sky mobile 4G data issues

I presume calls and texts work OK @Martin+Help+Me if so then you might need to update the APN settings on the phone, to do this go to the device support section here locate your phone and then select the "Check internet settings" and "Request new APN settings", they will then be sent to your phone.

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Runner
Posts: 1
Post 32 of 35
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Re: Sky mobile 4G data issues

I have also been having issues with 4G but when switching to 3G in mobile data settings on iPhones. Xs, apps and web pages seemed to load up fine. 

Researcher
Posts: 15
Post 33 of 35
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Re: Sky mobile 4G data issues

Well see if they give you a discount for 3G instead 

Runner
Posts: 1
Post 34 of 35
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Re: Sky mobile 4G data issues

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 I’m also having the same issue I got 3 sky SIM cards in my house we all get the same speeds £15 per month each for these poor speeds 

 

Runner
Posts: 2
Post 35 of 35
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Re: Sky mobile 4G data issues

Now moved to Vodafone. Issues sorted

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