I’ve been a Sky Mobile customer for many years, but in the past 10-12 months, I’ve been experiencing issues with my signal and calls frequently dropping. Initially, I attributed it to being in different parts of the country, but these problems have become increasingly common. I understand that Sky Mobile operates on the O2 network, yet when I speak to friends who are O2 customers, they do seem to be facing the same level of intermittent issues that I, and others on this forum, are experiencing.
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However, I’m aware that this issue may not rank highly on the agenda of those with influence, nor should it, given the more serious problems facing many people in the country, such as NHS treatment delays and severe financial hardship.
(Removed) They are a multi-million-pound company, and while they impose 18-month contracts on us and raise prices within those agreements, shouldn’t they also be held accountable for providing a consistent level of service? After all, contracts are a two-way street.
If you’ve made it to the end of this message, I’d appreciate your thoughts and ideas. (Removed) Take care, and I look forward to hearing from you soon.
Moderator note: Removed campaigning commentary
