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Discussion topic: Sky app says that I have 0 data on my 2 sims. I don’t think this is correct

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This message was authored by: JTower

Message posted on ‎06 Sep 2025 10:38 AM

Sky app says that I have 0 data on my 2 sims. I don’t think this is correct

I can't believe both are empty. Also if I turn off wifi everything works with 4g

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Message posted on ‎06 Sep 2025 11:41 AM

Re: Sky app says that I have 0 data on my 2 sims. I don’t think this is correct

I have the same issue. The app and website just say 'Data Usage Unavailable'

 

Any ideas with the cause?

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Message posted on ‎06 Sep 2025 11:43 AM

Re: Sky app says that I have 0 data on my 2 sims. I don’t think this is correct

Posted by a Superuser, not a Sky employee. Find out more

Hi @JTower  if your phones are working without WiFi then it would appear there is a glitch at Skys end, these issues usually get resolved fairly quickly. 

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I AM NOT A SKY EMPLOYEE

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This message was authored by: JTower

Message posted on ‎06 Sep 2025 12:02 PM

Re: Sky app says that I have 0 data on my 2 sims. I don’t think this is correct

Thank. I'll keep

an eye out for a refresh

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