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Discussion topic: Sky SIM Taking Long to activate

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This message was authored by MohamedHirsi This message was authored by: MohamedHirsi

Sky SIM Taking Long to activate

So I have been waiting 2 days but my new Sky SIM still hasn't activated and there is no online help for this issue.

 

Can someone please help.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky SIM Taking Long to activate

Posted by a Superuser, not a Sky employee. Find out more

@MohamedHirsi 

It might be worth calling Sky as they might want to cancel it and send you a new one.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky SIM Taking Long to activate

Posted by a Superuser, not a Sky employee. Find out more

@MohamedHirsi 

It might be worth calling Sky as they might want to cancel it and send you a new one.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
MohamedHirsi
Topic Author
This message was authored by MohamedHirsi This message was authored by: MohamedHirsi

Re: Sky SIM Taking Long to activate

Is there no other way to do it?

This message was authored by caesarome This message was authored by: caesarome

Re: Sky SIM Taking Long to activate

Posted by a Superuser, not a Sky employee. Find out more

You could try x (Twitter) or Facebook Messenger to get in contact if you can't phone.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
MohamedHirsi
Topic Author
This message was authored by MohamedHirsi This message was authored by: MohamedHirsi

Re: Sky SIM Taking Long to activate

So I cant speak to them on here?

This message was authored by caesarome This message was authored by: caesarome

Re: Sky SIM Taking Long to activate

Posted by a Superuser, not a Sky employee. Find out more

The messaging team can't help with this I'm afraid which is why you will need to get in contact yourself.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
MohamedHirsi
Topic Author
This message was authored by MohamedHirsi This message was authored by: MohamedHirsi

Re: Sky SIM Taking Long to activate

Could I just order a new one online.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky SIM Taking Long to activate

Posted by a Superuser, not a Sky employee. Find out more

You could do this but you would still need to contact Sky to cancel the other one because if it does  finally activate you would be paying for two of them.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
MohamedHirsi
Topic Author
This message was authored by MohamedHirsi This message was authored by: MohamedHirsi

Re: Sky SIM Taking Long to activate

Ok I see Thank you very much.

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