18 Dec 2023 08:51 AM
So I have been waiting 2 days but my new Sky SIM still hasn't activated and there is no online help for this issue.
Can someone please help.
18 Dec 2023 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreIt might be worth calling Sky as they might want to cancel it and send you a new one.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
18 Dec 2023 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreIt might be worth calling Sky as they might want to cancel it and send you a new one.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
18 Dec 2023 09:56 AM
Is there no other way to do it?
18 Dec 2023 09:59 AM
Posted by a Superuser, not a Sky employee. Find out moreYou could try x (Twitter) or Facebook Messenger to get in contact if you can't phone.
18 Dec 2023 10:00 AM
So I cant speak to them on here?
18 Dec 2023 10:04 AM
Posted by a Superuser, not a Sky employee. Find out moreThe messaging team can't help with this I'm afraid which is why you will need to get in contact yourself.
18 Dec 2023 10:06 AM
Could I just order a new one online.
18 Dec 2023 10:12 AM - last edited: 18 Dec 2023 10:14 AM
Posted by a Superuser, not a Sky employee. Find out moreYou could do this but you would still need to contact Sky to cancel the other one because if it does finally activate you would be paying for two of them.
18 Dec 2023 10:12 AM
Ok I see Thank you very much.
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