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Discussion topic: Sky Mobile

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JamesL14
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This message was authored by JamesL14 This message was authored by: JamesL14

Sky Mobile

‎06 Nov 2024 10:46 AM

Hello 

 

I have been a customer for over 20 years I used to have 5 mobile devices linked to my account which have expired, they are still showing on my account but zero billing can @Sky remove them as I wishto get an ipad.

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Mobile

‎06 Nov 2024 11:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@JamesL14 

The person you've tagged is a customer, not Sky the organisation.

 

They drop off your account if returned to Sky. Once paid off it takes a while for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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