For starters when I upgraded my phone from a sim to an e sim that was the worst experience I've had with a mobile company not to mention I'm paying for less data than what I agreed with in my contract. Secondly my data is getting worse too connectivity is slow or barely even there and I'm stuck for another 2 years with this company. Honestly the temptation of leaving sky has never been more tempting before as the poor customer service I received where I couldn't understand a single word they were saying and was almost made to agree to a change in my contract despite that's not what I was calling for. It's really disappointing to see a company that was doing so great 3 years ago and then now just massively fallen downwards and it's only getting worse
🙃 Can someone please help me with the contact and the data issues without having to call them, I cannot experience another call that I can't understand and they can't help me with :((
