17 Oct 2023 02:49 AM
Please can anyone tell me how much you are charged from mobile to landline if the call goes over an hour? Are you charged for the whole call ? Or is this only from landlines with Sky Talk? I am finding conflicting information and have read an hour in one place and 3 hours for Sky mobile in another place? Thanks in advance.
17 Oct 2023 05:20 AM
Posted by a Superuser, not a Sky employee. Find out moreYou are getting confused with Sky Talk landline. Calls from Sky mobiles to landline are inclusive and can go over an hour although there is a fair usage policy which limits the length of a call to 3 hours, after which you must redial if you want to continue. It's also to prevent customer being charged if they forget to hang up on a call. With Sky Talk calls if you go over an hour you are charged for the whole call.
17 Oct 2023 05:20 AM
Posted by a Superuser, not a Sky employee. Find out moreYou are getting confused with Sky Talk landline. Calls from Sky mobiles to landline are inclusive and can go over an hour although there is a fair usage policy which limits the length of a call to 3 hours, after which you must redial if you want to continue. It's also to prevent customer being charged if they forget to hang up on a call. With Sky Talk calls if you go over an hour you are charged for the whole call.
17 Oct 2023 04:11 PM
Thank you very muc.h. That's good to know. 👍
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