Sky Mobile Ireland cant link SkyID. Asks for a UK postcode.

[Monkeyjoe]

Hi, I cant link my mobile to my skyid.

I eventually get to this page but it asks for a UK postcode? https://www.sky.com/productsettings/mobile/link-sky-id

Flag in the bottom right is set to Ireland but it still wants a UK postcode. What can I do? I need my bills.

[caesarome]

@Monkeyjoe 

You will have to give Sky Ireland a call about this.

[Monkeyjoe]

Already did. Spent an hour refreshing the website a million times.

There is meant to be an option to select "I live in ROI" or similar..... but not for me.

They must be able to link the skyid with the account some other way.

[Grainne00]

Hi, 

I am also having the same issues listed above, can someone assist with this?

[Daniel0210]

@Grainne00 

Have you called Sky Ireland? 

Your duplicate post has been removed to prevent duplication of replies.

[Grainne00]

Hi Daniel, 

Yes I called the Sky Guest list but they were unable to help. I am hoping a sky employee can open up a chat with me here to solve this issue. 

[Daniel0210]

I am hoping a sky employee can open up a chat with me here to solve this issue. 

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@Grainne00 

That won't happen. The Escalation process has been unavailable since the summer. 

[Grainne00]

Thanks Daniel, so the only option I am left with is to call their support team? 

[Daniel0210]

@Grainne00 

I don't know why the Guest List Team couldn't help you. I've called them as well this afternoon about an unrelated mobile issue. Perhaps it's because you're in Ireland? Did they say why they couldn't help? I've always found them to be brilliant.