Discussion topic: Sky Mobile Ireland - awful experience 10 days in.
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Message posted on 03 May 2025 10:14 AM
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Sky Mobile Ireland - awful experience 10 days in.
I am Dublin City Centre based, located literally next to one of the largest universities which I know for a fact has a Vodafone mast and booster (because I literally assisted putting them there).
I switched from Three mobile to avail of €15 pm all in deal. After 10 days, I'm done. Finished. Frustrated beyond belief.
I'm using an iPhone 16 pro.
signal is awful. I get '5g' about 20% of the time. 4g the rest of the time. When I finish a call I may have to wait up to 5 mins before internet works. I reset my phone regularly to speed this process along. I'm now resorting to diving from wifi spot to wifi spot - reminds me of visiting America trying to avoid roaming costs.
Sky ai chatbot is beyond useless.
tech support aren't available outside business hours, and when I called at 4pm yesterday (Friday) I was on hold until the line dropped.
I guess you get what you pay for?!
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Message posted on 03 May 2025 10:16 AM
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Re: Sky Mobile Ireland - awful experience 10 days in.
You can put in a complaint by using the form here:
https://www.sky.com/help/complaints
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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