0

Discussion topic: Sky Mobile Ireland APN

Reply
Reply
This message was authored by MickOB This message was authored by: MickOB

Re: Sky Mobile Ireland APN

I switched form Sky Mobile within cooling off period and got GoMo. No issues for the past 3 weeks. Network settings included on the SIM card so no trying to figure out the APN and troubleshooting it. Have 5G consistently. As much as I detest Eir, so far GoMo are excellent.

This message was authored by Sean987 This message was authored by: Sean987

Re: Sky Mobile Ireland APN

I also have a Pixel 7 Pro and am having this problem. With the help of this conversation I have achieved LTE connection - which is extremely poor. Trying to contact Sky to no avail. Have any of yourselves received an update?

This message was authored by Liamo50 This message was authored by: Liamo50

Re: Sky Mobile Ireland APN

When I raised the issue with my Pixel 6 pro, Sky agent said he would raise a ticket with tech and I should receive a call back 24-48 hrs. Still waiting on the call 3 weeks later.

 

This message was authored by joelpf This message was authored by: joelpf

Re: Sky Mobile Ireland APN

Having the same issue on a Pixel 6. LTE only, and can't seem to push through a network settings update.

 

Many of you have seemed to reach a real person on support, but I can't seem to find a phone number, and the chatbot doesn't give me the option of chatting with a person. How did ye get through to a person?

This message was authored by Liamo50 This message was authored by: Liamo50

Re: Sky Mobile Ireland APN

 I used this number zero eight one eight seven one nine eight one nine . Had to spell number won't allow me to use number's.. to post.

This message was authored by Ov87 This message was authored by: Ov87

Re: Sky Mobile Ireland APN

Hello, 

 

Thanks for helping me achieve LTE. Wondering if anyone has gotten any confirmation on a date when this may get fixed? To the person who moved to GoMo, is it still working well for you? Thanks 

This message was authored by MickOB This message was authored by: MickOB

Re: Sky Mobile Ireland APN

Yes all going well with GoMo. 

This message was authored by monthemun This message was authored by: monthemun

Re: Sky Mobile Ireland APN

THATS THE SAME ANSWER EVERYONE IS GETTING 

This message was authored by Sean987 This message was authored by: Sean987

Re: Sky Mobile Ireland APN

Sky help on phone told me to put in the settings APN name = sky, APN = mobile.sky, but again it only achieves low LTE speeds and reliability of the connection even in Cork City area seems very very poor. 

This message was authored by Evan6 This message was authored by: Evan6

Re: Sky Mobile Ireland APN

How do I fix calls as they are not working the only thing that works for calls is WhatsApp im getting so frustrated that I can't get a calls working I did manual apn what else do I need to do to fix calls I've restarted my phone tried to get the settings sent nothing works when I click get network settings 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion