08-07-2018 09:50 AM
Have you used your mobile abroad ?
Are you a sim only customer what has an Iphone 4 or oldewr or Samsung Galaxy 6 or older ?
If you haven't already try going through this:
08-07-2018 11:46 AM
That's another of problems I had, also in Germany.
People could call me and SMS was ok, but no calls were possible outgoing,
Eventually Sky just said they cannot help and sent a new SIM card to me.
04-08-2018 11:54 AM
I'm surprised that there is not a lot of discussion regarding this recent loss of mobile network for sky users abroad. I discovered yesterday afternoon first in Amsterdam and later in Paris now as I write, in La Trait (France) still no network. I'm using a Samsung galaxy note 8. I noticed it mentioned iPhone user whom also had same problem, but I'm assuming the issue is irrespective of make of phone?
15-08-2018 03:03 PM
Hello ,not at all happy with sky abroad . Just changed 3 numbers to sky
Has anyone else has problems using internet abroad.
All 3 of our sky SIM cards don't work we have tried them in other unlocked UK handsets .
I just need to know if it works at all so if it doesn't I can invest in a another smartphone with a vodafone or EE SIM card to carry on my next trip.
15-08-2018 04:51 PM
Sky had some issues a couple of weekends ago when there were data related issues all over Europe, this has now been fixed.
15-08-2018 07:03 PM
Hi. Same as Caesarome. I 've been here in France now for 2 weeks and for the last ten days it's been good, yesterday got even better with actual 4 g coverage. It is frustrating so I hope it sorts itself out.
16-08-2018 05:54 AM
What issue are you having ?
16-08-2018 06:31 AM
Very inconvenient. Payed for a service and not getting it .Like just now we are driving into Geneva not knowing where route not knowing if there are traffic jams .
If sky had admitted 2 weeks ago that the Sims were not going to work I could have bought a local SIM card for data use .