Reply

Sky Mobile Abroad

Reply
Sound Designer
Posts: 53
Post 31 of 35
195 Views

Re: Sky Mobile Abroad

I'm in Cyprus at the moment and we have 3 mobiles on Sky and aren't experiencing any issues at all which is a massive relief as we have an elderly relative we need to keep in contact with.

Runner
Posts: 3
Post 32 of 35
190 Views

Re: Sky Mobile Abroad

Can anyone help. I'm using an s9 phone

And have a message telling me I can't phone the UK

 

Thanks

Oracle
Posts: 67,451
Post 33 of 35
171 Views

Re: Sky Mobile Abroad

@chellefoub

 

Have you used your mobile abroad ?

Are you a sim only customer what has an Iphone 4 or oldewr or Samsung Galaxy 6 or older ?

 

If you haven't already try going through this:

https://www.sky.com/help/diagnostics/sky-mobile-roaming/roaming-problems

 

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Researcher
Posts: 4
Post 34 of 35
161 Views

Re: Sky Mobile Abroad

That's another of problems I had, also in Germany. 

People could call me and SMS was ok, but no calls were possible outgoing,

 

Eventually Sky just said they cannot help and sent a new SIM card to me.

Same problems.

It's shocking

Runner
Posts: 3
Post 35 of 35
145 Views

Re: Sky Mobile Abroad

Was able to chat on fb messenger and ots fixed.

I went into available networks

Clicked the 2 other than o2 and Vodafone.de has worked and I have calls.

abroad 

Reply
Recommended Threads
11-04-2018 05:39 PM
27-04-2018 01:07 PM
18-03-2018 02:25 PM
02-04-2018 11:08 PM
24-04-2018 08:32 PM