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Discussion topic: Sky I phone swap

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This message was authored by PLK1 This message was authored by: PLK1

Sky I phone swap

Just received message from Sky regarding  a perfectly good phone that I returned as a swap. It is now saying it has no power

needs repairing. Via ANOVO.

I do not have this phone which they are asking to send back as the DPD have the item still. Also how can a perfectly working phone become damaged in transit and have battery issues when the phone is less than 18 months old and was working perfectly when it left.

Also I would like the phone back so I can make my mind up what I want to do with it.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky I phone swap

Posted by a Superuser, not a Sky employee. Find out more

As we are customers here you are going to have to take this up with Sky support by calling them.

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