08 Sep 2023 09:10 PM
For the past few months my Sky mobile data is being used when I stream Sky channels (Sky Sports/Sky Go)
My TV & mobile accounts are linked, but I'm having to top-up my data every month.
Any suggestions?
08 Sep 2023 09:35 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
09 Sep 2023 08:19 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to NJD69.
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