Sky Mobile
0

Discussion topic: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

Reply
DeborahL68
What's this?
This message was authored by DeborahL68 This message was authored by: DeborahL68

Since having my mobile, I am unable to access mobile data. I have tried the advice given,

‎19 Aug 2024 02:31 PM

No mobile data when I am away from WiFi . I have had this mobile for over 2 years and constant issues with data. My data roll is great, because I never use it. I never experienced these issues when I was with 02. I have called sky on 2 occasions and answered the robot a few times. Paying for something that does not work properly 

Report post
Post 1 of 5
326 Views
Reply
0 Likes
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

‎19 Aug 2024 02:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@DeborahL68 

What have Sky suggested when you've reported this? Have they suggested a replacement SIM card for example? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 5
323 Views
Reply
0 Likes
DeborahL68
What's this?
Topic Author
This message was authored by DeborahL68 This message was authored by: DeborahL68

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

‎19 Aug 2024 02:37 PM

I need to call them again. By the time I find a number, mobile will be obsolete 

Report post
Post 3 of 5
319 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

‎19 Aug 2024 02:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@DeborahL68 

Just dial 150 from your Sky mobile! 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 4 of 5
314 Views
Reply
0 Likes
DeborahL68
What's this?
Topic Author
This message was authored by DeborahL68 This message was authored by: DeborahL68

Re: Since having my mobile, I am unable to access mobile data. I have tried the advice given,

‎19 Aug 2024 02:42 PM

Thanks 

Report post
Post 5 of 5
310 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion