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Discussion topic: Sim won’t activate

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This message was authored by Mason8 This message was authored by: Mason8

Sim won’t activate

So I've just got my phone today and I've done all the steps to activate my sim but it just keeps saying we're still activating your sim after a couple hours 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sim won’t activate

Posted by a Superuser, not a Sky employee. Find out more

You will need to contact Sky support about this so if you have another phone you can use that or there are links to Sky's social media sites at the bottom of this page. You will need to contact them as they might want to send you another one to try.

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Mason8
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This message was authored by Mason8 This message was authored by: Mason8

Re: Sim won’t activate

Does anyone know the number I call to get them to activate my sim

This message was authored by caesarome This message was authored by: caesarome

Re: Sim won’t activate

Posted by a Superuser, not a Sky employee. Find out more

@Mason8 

150 is the free number to use from another Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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