Sim not working and data not showing on mobile account
Hi all
I have three sims on one account for the family and recently the latest sim stopped working. Calls in and out failed saying it was on a call, messages stopped and all three sims showed no data on the account although the other two worked. I have spent hours with advisors going through the motions and after failing all have promised an answer in 4 days but no contact was received. I was swapped to an e-sim but that did not work either now both sims don't work. Has anyone any answers on how to get past the brick wall call centres and find out what is going on. Thanks
Did they suggest trying a replacement physical sim to try in your phone ?
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