Discussion topic: Sim delivery time

This message was authored by: HopeForTheWorld · ‎17 Oct 2023

Requested 2 extra sims for my account 3 weeks ago and haven't received them yet. Is this normal?
How can I find these orders on the MySky app?

thanks

This message was authored by: caesarome · ‎17 Oct 2023

They usually turn up in a few days so is your address correct on your account ?

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This message was authored by: HopeForTheWorld · ‎17 Oct 2023

Yes, address it s correct.
I'm keeping my number, is it correct I send the PAC text after I receive the Sim as I haven't done this yet.
thanks

This message was authored by: caesarome · ‎17 Oct 2023

That is correct in that you need to activate the sim first so I would call Sky and speak to them about why the sims you ordered haven't turned up.

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Discussion topic: Sim delivery time

Sim delivery time

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