Sim card not working, nowhere to order a new one

[Mikalourus]

My sim card has randomly stopped working. I tried it in another phone so know it's the sim. I can't sign up to the esim as it needs to text me something. I can't phone customer care since I don't have a signal.... I am positive I just ordered one on the app a couple of years back, why would you remove that? What can I do? I have no access to another phone, I'm very isolated 

[caesarome]

@Mikalourus 

You are talking to just other customers on here and not Sky support. You are correct on saying that it did used to be possible to order a replacement sim via your online account but this was removed a while back.

As you have internet access you could try using one of the social media links at the bottom of this page and there is also a messaging service at the bottom of this page:

https://www.sky.com/help/articles/replacement-sim-sky-mobile

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch.