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Discussion topic: Sim activation

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This message was authored by Kgardiner08 This message was authored by: Kgardiner08

Sim activation

I received a sim to a new phone but didn't activate it and it's no longer letting me activate it? Can this not be resolved? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sim activation

Posted by a Superuser, not a Sky employee. Find out more

How long have you had this sim because if when you ordered it there was an offer on it you have 30 days to activate it before it is cancelled or a month or so if there was no offer so if either apply to you then you would need to order yourself a new one to activate and use:

 

https://www.sky.com/shop/mobile/plans

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Kgardiner08
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This message was authored by Kgardiner08 This message was authored by: Kgardiner08

Re: Sim activation

Bought it in June as a present for my son so a good while ago, so I'll need a new sim basically 

This message was authored by caesarome This message was authored by: caesarome

Re: Sim activation

Posted by a Superuser, not a Sky employee. Find out more

@Kgardiner08 wrote:

so I'll need a new sim basically 


That is correct as you have delayed it to long to activate the sim.

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