Sim activation

[Falcor1]

I got my new mobile plan arrived on the 6th, I followed all steps to activate the sim & transfer my old number. I am still waiting! I have called twice and get told something different both times! It stated once I have activated it before 6pm it will be done by 5pm the next day! It’s now the 8th. I have now been told some one will call within 48 hours, and its the line is not active, when it is but on the new number, then told a Pac code has not been put in so said I have it & we can do it now? and was told no as its been activated (so has it or not) I need this dealing with ASAP. I am having to carry two phone & paying for two contracts! Its stated on Sky website it take up to 24 hours for activation and tranfering the old number!!!

[caesarome]

As the sim isn't activating when calling Sky again about this ask them to cancel that one then send you another one with the same plan.

[edgington64]

Need activation code because I threw away the SIM card packaging.

[caesarome]

Sky can't give you an activation code so you will need to order another sim by selecting a data plan for it from here:

https://www.sky.com/shop/mobile/plans

The sim you can't activate will be cancelled so you should not be charged for it.