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This discussion topic has been answered Discussion topic: Sending old iPhone back

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This message was authored by: tabiner

Sending old iPhone back

Hi 

I have upgraded and doing a swap. I know to use the box and label but there wasn't any instructions in the box on how to send it back. 
Do I just seal, stick label on box and return via post office or anything else I need to do please? 
Thankyou 


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This message was authored by: 63johnw Answer

Re: Sending old iPhone back

Posted by a Superuser, not a Sky employee. Find out more

Hi @tabiner  yes that's what you should do, take photos showing the condition of the phone and keep proof of postage. 

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This message was authored by: caesarome

Re: Sending old iPhone back

Posted by a Superuser, not a Sky employee. Find out more

@tabiner 

Basically that, you could also put a piece of paper with your name and account number on it and if you can take some pictures from all angles including the screen to show what condition it is in if needs be. Make sure you get and keep the proof of posting with the tracking details on it.

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This message was authored by: 63johnw Answer

Re: Sending old iPhone back

Posted by a Superuser, not a Sky employee. Find out more

Hi @tabiner  yes that's what you should do, take photos showing the condition of the phone and keep proof of postage. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: tabiner

Re: Sending old iPhone back

Thankyou very much 

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