A new scam has been reported targeting Sky Mobile users with the promise of a "free" upgrade to 5G.
Here's how the scam typically works:
- Initial Contact: Scammers contact Sky Mobile customers by phone, claiming to be from Sky.
- Free Upgrade Offer: They offer a "free" upgrade to a 5G network, emphasizing the benefits and speed improvements.
- Request for Access: The scammer then requests access to the victim's mobile phone, claiming it's necessary to complete the upgrade process.
- Data Theft and Financial Loss: Once the victim grants access, the scammer can gain control of their device, potentially stealing personal information, passwords, and financial data.
Important Warning: Never provide personal information or grant remote access to your device to anyone claiming to be from Sky, especially if you were not expecting the call.
If you receive a call like this, it's essential to:
- Hang up immediately.
- Do not engage with the caller.
- Report the incident to Sky directly.
- Consider blocking the number.
Remember: Legitimate network providers, including Sky, will never ask for remote access to your device to complete a simple upgrade. If you have any doubts about the authenticity of a call, it's always better to be cautious and verify the information directly with Sky.
