Samsung mobile, when go to southern Ireland or spain ive no signal at all keeps say refreshing sim

[andrew+latimer]

No signal when go to Southern Ireland or Spain 

Last time was in Spain had to ring sky from friends phone and they refreshed sim or something 

[Tom-W19]

Hi @andrew+latimer 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147