SKY mobile static IP address is showing incorrect GEO location

[JuSky01]

Hi there,

Just joined Sky mobile Ireland recently. But I'm not able to access some streaming services because streaming services that I'm interested in are restricted to my location. 

I'm in the Republic of  Ireland and streaming services  should not be restricted, as services are working with any other broadband or mobile providers in Ireland but Sky mobile. 

So I used the VPN service and I found out that Sky mobile static IP address is showing incorrect GEO location. It showing Britain instead of Ireland. And  streaming services are restricted for users from the UK. 

So now I'm wondering how to solve this issue and how to change the Sky mobile static IP Geo location from the UK to a correct one. Any tips? Thank you. 

 

[Tom-W19]

Hi @JuSky01 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147