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Discussion topic: SKY PIGGY BANK NOT WORKING ?

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This message was authored by Anonymous This message was authored by: Anonymous

SKY PIGGY BANK NOT WORKING ?

‎07 Jul 2022 12:15 PM

SKY Piggy bank hasnt been working for weeks and simalrly been trying tio speak to a hunman regarding this issue.

 

Any way, piggy bank rolls over data and yet, data not increased on my phone ? 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: SKY PIGGY BANK NOT WORKING ?

‎07 Jul 2022 12:21 PM

Posted by a Superuser, not a Sky employee. Find out more

There have been some issues lately whereby data rolled over to a device is taking a while to appear but it should show up eventually so if it isn't showing up at all then you will need to report this a fault to Sky support via the free 150 number.

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This message was authored by Anonymous This message was authored by: Anonymous

Re: SKY PIGGY BANK NOT WORKING ?

‎07 Jul 2022 12:35 PM

That would be nice, if they'd actually answer the phones quicker the curremt wait time being 1hr + for the past week. If there is a tech fix why on earth do sky not post instructions here.

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GD1
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Re: SKY PIGGY BANK NOT WORKING ?

‎07 Jul 2022 12:56 PM

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  Call times are only estimates at present calling is your only option.

 

Not sure there is a tech fix for customers.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: SKY PIGGY BANK NOT WORKING ?

‎07 Jul 2022 01:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  Your duplicate thread/post has been removed as it isn't required.

 

By posting in this manner it could be seen as spamming when you have an existing thread that has been replied to.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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