Discussion topic: SIm activation

This message was authored by: Ralphy74 · ‎26 Jul 2022

Hi,

I have my new phone and want to activate my SIM. However, I already have a SKy account as my son has a phone but my new phone isn't part of this for some reason. I spoke to a SKY assistant on the phone and he said I need to set up a new ID which I have and it will still not activate.

Any ideas ?!

Thank you.

This message was authored by: caesarome · ‎26 Jul 2022

If this sim wasn't ordered on the same account that your other sim is on then you will need to setup a new account for it which you can do via this link:

https://www.sky.com/help/diagnostics/sky-id/sky-id

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Discussion topic: SIm activation

SIm activation

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