Discussion topic: SIM card change

This message was authored by: Liannemk · ‎08 Apr 2024

My 10 year old son seems to have the same mobile number as someone else.

If anyone with an iPhone try's to text him (he has an android) it goes to a man but if we phone it goes through to my son.

im just wondering if I can keep the same Sim contract but change the number wit Sky?

He also has had voicemails from people trying to contact this other person.

This message was authored by: caesarome · ‎08 Apr 2024

@Liannemk wrote:

im just wondering if I can keep the same Sim contract but change the number wit Sky?

This should be possible but you as the account holder will need to call Sky on 150 and tell them that because of these issues you want a new number for him. What they should do is cancel that one and issue a new one and while all mobile numbers get recycled hopefully a new sim will fix this issue for the both of you.

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Discussion topic: SIM card change

SIM card change

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