SIM activation won’t work on their website any ideas how to get hold of someone

[Sue3332]

I have tried to activate my SIM on their website and every time I press the box to do this it just takes me back to the same Home Screen. Any one know how I get hold of a person from Sky to sort this out for me? Sooooo frustrating

[caesarome]

@Sue3332 

Have you tried this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

[PaulDG1]

Having the same issue, website takes you in a loop, virtual assistant is HOPELESS! found this number '03337 594 813' in an old email I am going to try... sent them feedback scoring the website 1 out of 10... said leaving people the option to call would be nice.

[emcdonald44]

I have this Samsung tablet and I tried to activate it on my sky but it won't work it keeps on saying go back to home page so what can I do

[caesarome]

@emcdonald44 

Call Sky ?

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.