Discussion topic: Roll over not credited

This message was authored by Benny100 This message was authored by: Benny100

Roll over not credited

I used roll over data today. It didn't work so I tried again. The second time it worked but only received one rollover and not the first one but both were deducted from my rollover total available.

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This message was authored by caesarome This message was authored by: caesarome

Re: Roll over not credited

Posted by a Superuser, not a Sky employee. Find out more

Sometimes for reasons unknown data you roll over from your piggybank to your device does not appear for a little while but usually it will catchup so I wouldn't try it again and if it hasn't appeared by Sunday then give Sky a call on 150 so they can look into this for you.

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