Roll data

[Kieran.sparky]

I have continually attempted to roll data to my 5 sims for over 2 weeks. Every time I attempt it the qty is taken away from the piggy bank but never reaches the sims. . I have called sky twice to no avail , was told should be resolved in 24hrs then 2nd time i was told 7 days!! I have my daughter away in america without data and I'm down 30 in my piggy bank , what can I do , ( I have asked sky to roll it across but they couldn't do that either)

[caesarome · Accepted solution]

I would try once more with Sky and ask them to roll the data for you as you can't and ask them to investigate why you can't do this yourself.

If you get no where again then you might want to register a complaint:

https://www.sky.com/help/complaints