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Discussion topic: Roaming passport not working in Czech

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This message was authored by Sadi5 This message was authored by: Sadi5

Roaming passport not working in Czech

My roaming passport is not working. I got the welcome message but after an hour it stopped working. Sky, please help because I have not been able to access Google maps/ call Aky team 

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This message was authored by caesarome This message was authored by: caesarome

Re: Roaming passport not working in Czech

Posted by a Superuser, not a Sky employee. Find out more

Although you do not have to, have you got a spend cap set and if you do is it high enough to cover your stay ?

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Sadi5
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This message was authored by Sadi5 This message was authored by: Sadi5

Re: Roaming passport not working in Czech

Yes I do have a spend cap, it is £5. I am staying only one more day so I don't know if I would need to add more. Do you think it is because of that?

This message was authored by caesarome This message was authored by: caesarome

Re: Roaming passport not working in Czech

Posted by a Superuser, not a Sky employee. Find out more

You could try increasing it to see if it helps.

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