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Discussion topic: Returns packaging

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This message was authored by Louise..88 This message was authored by: Louise..88

Returns packaging

I received my new device but did not receive the returns packaging for my old phone 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Returns packaging

Posted by a Superuser, not a Sky employee. Find out more

@Louise..88 

It always used to be reusing the packaging the new device was delivered in and the return label was inside but reportedly difficult to see. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Louise..88
Topic Author
This message was authored by Louise..88 This message was authored by: Louise..88

Re: Returns packaging

I thought this to but they definatley stated there would be a returns back inside the packaging of the new device. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Returns packaging

Posted by a Superuser, not a Sky employee. Find out more

@Louise..88 

Give Sky a call and query it then. Perhaps the process has been changed.

 

By the way, your duplicate thread has been removed. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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