Discussion topic: Returning a new phone - should I use special delivery?

This message was authored by: Serpico19 · ‎18 Sep 2024

I've received a returns envelope to send back my new phone and am worried that just getting proof of postage won't cover the cost of the phone if it's lost. Should I be paying for special delivery or some other Royal Mail service?

This message was authored by: PandJ2020 · ‎18 Sep 2024

It's an interesting point - standard RM insurance is only £20. (Special is from £750)

Whilst the chances of it 'disappearing' are low it can still happen.

If you are worried then it may be worth considering an insured service.

I am just another Sky customer and my views are my own

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This message was authored by: 63johnw · ‎18 Sep 2024

Hi @Serpico19 i would use whatever sky have sent you. Take photos before sending and make sure the parcel is weighed etc and keep the proof of posting.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: PandJ2020 · ‎18 Sep 2024

It's an interesting point - standard RM insurance is only £20. (Special is from £750)

Whilst the chances of it 'disappearing' are low it can still happen.

If you are worried then it may be worth considering an insured service.

I am just another Sky customer and my views are my own

Discussion topic: Returning a new phone - should I use special delivery?

Returning a new phone - should I use special delivery?

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Re: Returning a new phone - should I use special delivery?

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