Return of Device

[biddogg1984]

I returned my old device for an upgrade. Sky valued it at £190 now they say there is "additional" damage and are only will to give £95 but nowhere in my account does it say what the additional damage is . I strongly disagree with them about this additional damage as I used the phone for 2 years with a case and screen protector and there was no issues

[Daniel0210]

@biddogg1984 

You'll need to call Sky to dispute this. Hopefully you took photos of the device before returning it. If needs be request it is sent back to you